Return Policy Our customer's satisfaction is of the utmost importance to DLS Debwens. When you buy our web templates, it is important to remember that you are buying downloadable product so therefore there are no refunds or returns. However, if you live in the continental US, you may call us with any problem or questions about your template or how to use it. You may reach us at 800-844-9639 XT 2246 and leave a detailed message of the problem or question and whether you would like us to call you or email you. Please include your phone or email in your message. We will respond to you as soon as we are possibly able.